Refund policy

All sales are final. Returns and exchanges are only accepted

under the conditions listed below.

Exchanges

Exchanges are valid only if:

The product arrives damaged.

The wrong size is shipped.

The wrong colorway or product is shipped.

Must be requested within 5 business days of delivery.

Exchange Process:

We’ll provide a return label. You must print it and ship the original item back.

Additional shipping costs are the customer’s responsibility unless stated otherwise.

Returns

Returns are only valid if:

Your order is not shipped within 8–10 weeks.

Your order is not delivered within 12 weeks.

Refunds are processed within 5–7 business days once approved.

Need Help?

For any issues, please contact:

support@murk3r.com

(We handle exceptions on a case-by-case basis and will do our best to resolve your issue fairly.)

Quick Summary

All sales final.

Exchanges: Wrong/damaged items, request within 5 business days.

Returns: Only if order isn’t shipped in 8–10 weeks or delivered within 12 weeks.

Country/region